Merch Returns 

Every merch item is made to order. We do not accept returns or exchanges for a change of mind, or if the wrong size or color was ordered. Please check the product details and size guide before placing your order.

If your item arrives damaged, defective, misprinted, or different from what you ordered, please contact us through our Contact Me page within 30 days of delivery. Include your order number and a clear photo of the issue. We’ll review it and arrange a replacement or refund if the claim is approved.

If your package does not arrive, please contact us within 30 days of the estimated delivery date so we can investigate.

CD Orders 

Physical CDs are made to order and fulfilled by Kunaki. Kunaki does not accept returns, so CD orders cannot be returned or exchanged if you change your mind.

Please review your selection and shipping details carefully before placing your order. Kunaki says orders cannot be canceled or changed once placed.

If your CD arrives damaged, you receive the wrong item, or there is a problem with delivery, please contact Kunaki using the order information from your purchase. You can also reach us through our Contact Me page, and we’ll help you identify the next step. Please do not mail a CD back without receiving instructions first.

Digital Downloads

Digital music purchases cannot be returned or exchanged. Once a download has been delivered or made available, we do not offer refunds for a change of mind or an accidental purchase.

If you purchased a file and cannot access it, or the file is damaged or incorrect, please contact us through our Contact Me page with your order number. We’ll help you get the music you purchased.